When the number of chats routed to every agent reaches the maximum number, a new incoming chat will be put in a chat queue and the visitor will be notified of how many people are waiting ahead.However, agents can still manually take the chat request.From there, you can parse who to respond to and who to permanently ignore.# Fallback value: In order to start a session, we need to place a cookie in your browser session. Now Facebook has removed the Other folder and will be replacing it with Message Request, which can be read or ignored without the other person knowing about it.“The rule is pretty simple: If you’re friends on Facebook, if you have each other’s contact info in your phone and have these synced, or if you have an existing open thread, the new messages from that sender will be routed to your inbox.Visitors’ chat requests can be automatically accepted by your online agents.
Facebook has recognized that predicament and has since launched a new feature for the Messenger app This is a pretty important development because prior to this, the Other folder was inaccessible by those using the Messenger app, making things even worse.
Today, Messenger is killing off the dysfunctional “Other Inbox”. And it wasn’t even accessible from Messenger’s i OS or Android apps.
It was where Facebook messages went to die if they were sent by someone who wasn’t your friend or friend-of-a-friend. A friend of mine once received a Facebook message from his long-lost brother he was separated from at birth 30 years ago in Vietnam.
"\n\n' $('comment_body_usertext').value;new Effect. Highlight('comment_body_usertext')" class="small Text" href="#comment_form" Sarah wrote: "That\'s fine, the chat room is under general.
Did you want to have an one-on-one chat room anyhow?